Privacy Policy for SilverKrab

Last Updated: 25 april 2025

1. Introduction

SilverKrab ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website (https://silverkrab.com) and services. By using SilverKrab, you consent to the practices described herein.

2. Data We Collect

• We collect minimal data to provide our services:
  • Account Information: Your email address and a securely hashed version of your password.
  • Session Data: Temporary cookies to maintain your login session (see Cookie policy).
  • Payment Data: Processed exclusively by third-party providers (e.g., Stripe, PayPal). We do not store payment details.

3. How We Use Your Data

• Your data is used solely for:
  • Service Delivery: Granting access to predictions and managing your account.
  • Security: Authenticating users and preventing unauthorized access.
  • Communication: Sending essential service updates (e.g., subscription changes).
  • Legal Compliance: Meeting regulatory obligations.

4. Legal Basis for Processing (GDPR)

• Under GDPR, we process your data based on:
  • Contractual Necessity: To fulfill our subscription agreement with you (Article 6(1)(b)).
  • Legal Obligations: As required by French and EU law (Article 6(1)(c)).

5. Data Sharing & Third Parties

• Payment Processors: Third-party gateways handle transactions. Review their privacy policies directly.
• No Sale of Data: We do not share, rent, or sell your data to advertisers or third parties for marketing.
• Legal Disclosures: Data may be disclosed if required by law (e.g., court orders).

6. International Data Transfers

Data is stored in EU-based servers. Third-party providers (e.g., payment processors) may transfer data outside the EU but are required to use GDPR-compliant safeguards.

7. Data Security

• We implement measures to protect your data:
  • encryption: HTTPS for all data transmissions; passwords hashed using industry-standard algorithms (e.g., bcrypt).
  • Session Cookies: Secured with HTTP-only and Secure flags to prevent unauthorized access.
  • Regular Audits: Periodic reviews of security practices.

8. Data Retention

• Account Data: Retained until you delete your account or request erasure.
• Legal Holds: Data may be retained longer to comply with legal obligations.

9. Your Rights (GDPR)

• You have the right to:
  • Access, Correct, or Delete your data via account settings or by contacting us.
  • Restrict Processing or object to how your data is used.
  • Data Portability: Request a copy of your data in a machine-readable format.
  • Withdraw Consent: If processing relies on consent (not applicable to essential services).
• To exercise these rights, contact us at [email protected].

10. Cookies

We use strictly necessary session cookies for login functionality. For details, see our Cookie policy.

11. Children’s Privacy

SilverKrab is not intended for users under 16 (or the age of digital consent in your jurisdiction). We do not knowingly collect data from minors.

12. Changes to This Policy

Updates will be posted here with a revised "Last Updated" date. Material changes will be notified via email or website notice.

13. Contact Us

For privacy-related inquiries or to exercise your rights: Email: [email protected] or [email protected]

14. Complaints

If unsatisfied with our response, you may lodge a complaint with the French Data Protection Authority (CNIL) or your local supervisory authority.

Disclaimer: SilverKrab provides AI-generated predictions for informational purposes only. We are not a licensed financial advisor. Always consult a professional before investing.